PRIVACY POLICY FOR PROCESSING PERSONAL DATA
This Privacy Policy governs the processing of personal data obtained by the website of ONPOINT REAL ESTATE BROKERAGE L.L.C., located at the domain name onpointrealestate.ae, during users' visits and interactions with the site.
▌ 1. DEFINITION OF TERMS
In this Privacy Policy, the following definitions apply:
▌ 1.1 Terms Used
▌ 1.1.1. Site Administration (hereinafter referred to as “Administration”):
Authorized personnel responsible for managing the website, representing ONPOINT REAL ESTATE BROKERAGE L.L.C., organizing and conducting the processing of personal data, determining the purpose of processing, defining the types of personal data to be processed, and performing operations related to these data.
▌ 1.1.2. Personal Data:
Any information concerning a specific or identifiable physical person (data subject).
▌ 1.1.3. Processing of Personal Data:
Any operation or combination of operations involving personal data, whether manual or automated, including but not limited to collecting, recording, organizing, storing, updating, extracting, using, transferring (distribution, provision, access), deidentifying, blocking, deleting, destroying personal data.
▌ 1.1.4. Confidentiality of Personal Data:
An obligation binding on the operator or any other party accessing personal data to refrain from disclosing said data without the explicit consent of the data subject or valid legal grounds.
▌ 1.1.5. User of the Website (hereinafter referred to as “User”):
A person who has access to the website via the internet and uses it.
▌ 1.1.6. Cookies:
Small pieces of data sent by a web server and stored on the user's device, which are re-sent to the server every time the user requests a webpage.
▌ 1.1.7. IP Address:
A unique identifier assigned to devices connected to a computer network based on the IP protocol.
▌ 2. GENERAL PROVISIONS
▌ 2.1 General Provisions
By using the website, the User agrees to comply with this Privacy Policy and consents to the processing of their personal data according to the specified terms.
▌ 2.2 Disagreement with the Policy
If the User disagrees with the terms of this Privacy Policy, they should stop using the website immediately.
▌ 2.3 Scope of Application
This Privacy Policy applies exclusively to the website of ONPOINT REAL ESTATE BROKERAGE L.L.C. It does not control nor assume liability for external sites linked from our platform.
▌ 2.4 Accuracy Verification
The Administration does not verify the authenticity of personal data provided by the User.
▌ 3. OBJECTIVE OF THIS POLICY
▌ 3.1 Purpose of the Policy
This policy outlines the responsibilities of the Administration towards ensuring the confidentiality and security of personal data collected from Users when registering on the website or making purchases.
▌ 3.2 Types of Collected Personal Data
During registration or purchase processes, the website collects the following personal data from Users:
- First Name, Middle Name, Last Name
- Contact Telephone Number
- Email Address
- Shipping Address
- Place of Residence
▌ 3.3 Additional Statistical Data Collection
Additionally, the website gathers some technical/statistical data, including:
- User’s IP Address
- Cookie Information
- Browser Type
- Dates, Times, and Frequency of Visits
- Referred URLs
- Geolocation Information
- Information About Visited Pages, Viewing Advertisements;
- Browser Provided Information (Device Type, Browser Type & Version, Operating System, etc.).
3.3.1. Disabling cookies might prevent access to parts of the Site requiring authentication.
3.3.2. The Site collects statistics on visitors’ IP addresses. This information is utilized for identifying and resolving technical issues, monitoring compliance with financial transactions.
3.4. All other personal information not mentioned above (purchase history, browsers and operating systems used, etc.) will be securely stored and kept confidential except where explicitly allowed under Sections 5.2 and 5.3 of this Privacy Policy.
▌ 4. PURPOSE OF COLLECTING USER'S PERSONAL INFORMATION
4.1. The Website Administration may utilize the User's personal data for the following purposes:
4.1.1. Identification of registered Users for order placement and/or execution of remote sales contracts with ONPOINT REAL ESTATE BROKERAGE L.L.C.
4.1.2. Granting personalized access to resources on the Site.
4.1.3. Establishment of communication channels with Users, including sending notifications, requests related to Site usage, service delivery, processing of User queries and applications.
4.1.4. Determination of User location to ensure safety measures and fraud prevention.
4.1.5. Validation of the accuracy and completeness of personal data provided by the User.
4.1.6. Creation of accounts for shopping if the User has agreed to account creation.
4.1.7. Notification of Order Status updates to the User.
4.1.8. Processing payments, tax verification, payment disputes resolution, assessing eligibility for credit lines.
4.1.9. Ensuring effective customer support and technical assistance when problems arise with Site usage.
4.1.10. With the User's consent, providing product updates, special offers, pricing details, newsletters, and other communications from the Site itself or partner companies.
4.1.11. Carrying out advertising activities with the User's prior approval.
4.1.12. Enabling access to partner websites/services to facilitate obtaining products, updates, and services.
▌ 5. METHODS AND TIME FRAME FOR PROCESSING PERSONAL INFORMATION
5.1. Processing of the User's personal data takes place indefinitely, by any legally permissible method, either in automated information systems or manually.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, specifically courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on ONPOINT REAL ESTATE BROKERAGE L.L.C., including delivering goods.
5.3. Personal data can be transferred to authorized bodies of state power of the Russian Federation only on grounds and procedures established by applicable laws of Russia.
5.4. In case of loss or disclosure of personal data, the Website Administration informs the User accordingly.
5.5. The Website Administration implements necessary organizational and technical measures to protect the User's personal information against unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unlawful acts by third parties.
5.6. The Website Administration cooperates with the User to take all necessary steps to prevent losses or negative consequences arising from the loss or disclosure of the User's personal data.
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▌ 6. OBLIGATIONS OF PARTIES
6.1. Obligations of the User:
6.1.1. Provide personal data required for using the Website.
6.1.2. Update and supplement the provided personal data promptly if changes occur.
6.2. Obligations of the Website Administration:
6.2.1. Use received information strictly for the purposes outlined in Section 4 of this Privacy Policy.
6.2.2. Ensure confidentiality of the information, not disclosing it without prior written permission from the User, nor selling, exchanging, publishing, or otherwise revealing the User's personal data, except as per sections 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take precautionary measures to safeguard the privacy of the User's personal data consistent with industry standards for protecting such data.
6.2.4. Block personal data associated with a particular User upon request or inquiry from the User, his/her legal representative, or an authorized body tasked with protecting personal data rights, until investigation is completed, in cases of inaccuracies or illegal actions.
▌ 7. LIABILITY OF THE PARTIES
7.1. The Website Administration shall bear responsibility for damages incurred by the User due to improper handling of personal data, in accordance with the legislation of the Russian Federation, excluding cases described in Sections 5.2, 5.3, and 7.2 of this Privacy Policy.
7.2. The Website Administration is exempt from liability for loss or disclosure of Confidential Information if such information:
7.2.1. Has become publicly known before its loss or disclosure.
7.2.2. Was obtained from a third party prior to receipt by the Website Administration.
7.2.3. Was disclosed with the User's consent.
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▌ 8. DISPUTE RESOLUTION
8.1. Before filing a lawsuit over disputes arising between the User and the Website Administration, submitting a claim (written proposal for voluntary dispute settlement) is mandatory.
8.2. Upon receiving the claim, the recipient must respond in writing within 30 calendar days after receiving the claim, detailing the results of reviewing the claim.
8.3. Should amicable negotiations fail, the dispute will be resolved by a court in accordance with current Russian law.
8.4. This Privacy Policy and relations between the User and the Website Administration are governed by the current legislation of the Russian Federation.
▌ 9. ADDITIONAL CONDITIONS
9.1. The Website Administration reserves the right to amend this Privacy Policy without the User's consent.
9.2. The new version of the Privacy Policy becomes effective upon publication on the Website, unless otherwise stipulated in the updated version.
9.3. All proposals or questions regarding this Privacy Policy should be communicated via the feedback form.
9.4. The currently active Privacy Policy is posted at the following link: onpointrealestate.ae/privacy.